Top 5 HR: Processes Every HR Department Should Automate

Solving Top HR Concerns with BPM

As companies grow and look to attract and retain top talent, automating the people side of the business becomes top priority.  Improving your critical HR processes can help you drive digital initiatives and help transform your organization.   The right technology can drive efficiency, and allow more time for critical activities.

In world-class organizations, technology spend per HR FTE is higher (nearly 80%) due to greater use of process automation. These organizations are able to service 59% more employees per FTE and allow HR staff to devote more time to talent and business performance-related activities.

Unfortunately, HR leaders are faced with a broad set of challenges, as outlined below:

  1. Inability to integrate and adapt –  The average HR system is 5 years old, and can create challenges when looking to expand or integrate with other line of business systems.
  2. Prioritization – manual, inefficient paper-based processes have become a massive time sump, and pull attention away from more critical HR functions.
  3. Lack of knowledgeable resources – with IT project backlog, many departments are forced to take on more and more administrative responsibilities for their systems.  Keeping resources trained can be a key challenge.
  4. Difficulty in justifying new spend – HR departments have often found it difficult to justify new systems or additional IT spend.
  5. Adjusting for improvement – building business and tech requirements to drive excellence.
HR Business Process Management
HR Process Challenges

So, what are the key processes for HR to automate?  See the list below:

  1. Employee on-boarding and off-boarding – these processes are complex and cross-departmental.   Forms, IT accounts, payroll, facilities and more all need to be involved, and getting employees operation in short order is critical.
  2. Performance reviews – managing the performance review process can be difficult, and creating a standardized workflow and framework can lead to enhanced records management, timely promotions and a more productive workforce.
  3. Payroll processing – automating everything from expense reimburse to time tracking and management, digital process can insure minimal errors and timely payment.
  4. Recruiting and new hires – creating a digital workflow for interviewing and recruiting can lead to shorter approval times, and the timely on-boarding of top recruits.
  5. Policy management – reviewing and revising policies can be a pain, and the update process can be daunting.  Digital workflow can manage versions and changes, and make the process flow smoothly.

Want more information?  See the links below:

Free Book on HR Process Efficiency

HR BPM Top 5 Infographic

Full K2 Human Resources Information Page