Financial Services and Banking Automation Through BPM
We released a great case study on First West Credit Union, and the customer achieved some amazing results through automation and smartforms.
“With K2, we can take the member process from hours – and multiple sessions – down to less than 40 minutes,” explained Arrowsmith. “It’s a much simpler and better experience for the member, and made it easier for member service representatives to get involved with new business banking opportunities.”
See the case and video here: